Privacy Policy

SkillUp Online ("we", "our", "site") respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

1. General Information

This Privacy Policy is effective from 5 September 2025. Please read carefully before using our website and digital courses.

2. Information We Collect

• Personal Information: Name, email, phone number, address, payment details (when required) — collected during registration or purchases.
• Profile Data: Course enrollment, progress, assignment submissions, and course interactions.
• Technical Data: IP address, browser type, device ID, logs, and cookies.

3. Use of Information

We use collected information to:

• Manage accounts and deliver services
• Process payments and invoices
• Personalize course content and improve learning experiences
• Provide customer support and respond to queries
• Comply with legal obligations and prevent fraud

4. Cookies and Similar Technologies

We use cookies to maintain functionality and enhance user experience. You may disable cookies in your browser, but some features may not work properly.

5. Sharing of Information

We do not sell your personal data. We may share necessary data with service providers (payment gateways, analytics, etc.) under confidentiality and security agreements.

6. Data Security

We use appropriate technical and organizational measures (e.g., SSL/TLS, secure servers) to protect your data. However, 100% security cannot be guaranteed on the internet.

7. Data Retention

We retain your data only as long as necessary for legal, accounting, or operational purposes.

8. Your Rights

Users have the following rights:

• Access to their personal data
• Correction of inaccurate data
• Data portability and deletion (subject to legal limitations)
• Withdraw consent for marketing

9. Children’s Privacy

We do not knowingly collect personal data from children under 13. Parents/guardians may contact us if a child has shared data, and we will take steps to delete it.

10. Contact

For privacy-related questions, contact:

NOTE: In case of translation discrepancies, the English version shall prevail.